Appointment Cancellation and No-Show Policy

At Nail Boss Studio, each appointment time is reserved for a specific client, service and nail specialist. To keep our schedule fair and organized for both clients and team members, please review our appointment policies before completing your booking.

Cancellation Policy

We understand that plans can change. However, when an appointment is cancelled less than 24 hours before the scheduled service time, a cancellation fee of 100% of the scheduled service price may apply.

If you need to cancel your appointment, please contact Nail Boss Studio as early as possible so the reserved time may be offered to another client.

No-Show Policy

If a client does not arrive for an appointment and does not contact the studio in advance, the appointment may be considered a no-show. No-show appointments may be charged 100% of the scheduled service price.

Repeated missed appointments may affect the ability to schedule future services with Nail Boss Studio.

Rescheduling Policy

Clients who need to move an appointment to a different date or time should contact the studio as soon as possible.

• Rescheduling less than 24 hours before the appointment may result in a fee equal to 50% of the scheduled service price.
• Rescheduling less than 6 hours before the appointment may result in a fee equal to 100% of the scheduled service price.

These policies help protect reserved appointment time and allow our team to keep the schedule running smoothly for all clients.

Late Arrival Policy

Please arrive on time for your appointment. Arriving 20 minutes or more late may result in an additional late arrival fee of $20.

Arriving 30 minutes or more late may not leave enough time to complete the scheduled service. In that situation, the appointment may be treated as a no-show and may be charged 100% of the scheduled service price.

Booking Agreement

By booking an appointment with Nail Boss Studio, the client confirms that they have read, understood and agreed to the cancellation, no-show, rescheduling and late arrival policies listed on this page.

Thank you for respecting our schedule and our team’s time. These policies help us provide a more reliable experience for every Nail Boss Studio client.